Maadhu’s Vogue Shipping Policy

Order Processing:

• All orders are processed within 1–3 business days (excluding Sundays and public
  holidays).
• Once your order has been processed, you will receive a confirmation message with
  tracking details.

Shipping Time:

• Within Sri Lanka: 2–3 business days (depending on location).
• International Orders (if applicable): 10–21 business days.
• Delivery times may vary due to courier delays, weather, or festive seasons.

Shipping Charges:

• Shipping charges are calculated based on location and parcel weight at checkout.
• Free shipping may be offered on special promotions or minimum purchase amounts.

Order Tracking:

• Once dispatched, tracking details will be shared via SMS, WhatsApp, or email.
• Customers are responsible for tracking their parcels using the provided link.

Address Details:

• Please ensure your shipping address and contact number are accurate.
• We are not responsible for delays or lost parcels due to incorrect address details.

Damaged or Missing Items:

• Any complaints regarding damage or missing items must be reported within 24 hours of
  delivery.
• Unboxing video is mandatory for claims

Return / Exchange:

• Returns or exchanges are accepted only for damaged or wrong items delivered.
• Read our Return & Exchange Policy for more details

Contact Us:

• For any shipping-related queries, contact us at:
• [ Email or WhatsApp Number ]
• Maadhu’s Vogue – “Feel the Elegance”